Shipping & Returns
Shipping & Returns
Shipping to the USA is free. Shipping charges to Canada are calculated automatically at checkout. Most orders ship within 4 to 6 weeks. We ship via UPS, FedEx and DHL, and once your still ships we'll email you a tracking number so you can follow it right to your doorstep.
Need to cancel? Email us before your order ships. If we're on schedule, we'll refund your payment minus a 30% restocking fee, and that amount is saved as store credit you can use on any future order, no expiration date. If your order hasn't shipped within 6 weeks of purchase, you get a full refund with no fee.
You may return any unused item within 30 days of receiving it. For change-of-mind returns, you pay return shipping and a 10% restocking fee applies. If the return is because of our error (an incorrect, damaged or defective item), there's no restocking fee and we pay shipping both ways. Just send us an email and we'll take care of you. Once we receive your return, we'll issue your refund within 10 business days and let you know.
Our moonshine stills come with a lifetime warranty against manufacturing defects for the original owner. Treat your still well and it will serve you for generations!